FAQ
EMERGENCY SERVICE — 24/7
- +8801766-357953
02.
FREQUENTLY ASKED QUESTIONS
Have questions about our AC cleaning and repair services? We have compiled answers to the most common questions our customers ask. If you don’t find what youre looking for, feel free to call us or send a message — we’re happy to help.
01.
GENERAL QUESTIONS
AceXpert Pro currently provides AC cleaning, repair, and servicing across Dhaka city including Gulshan, Dhanmondi, Mirpur, Uttara, Mohammadpur, Bashundhara, Motijheel, and surrounding areas. Contact us to confirm coverage in your specific location.
Booking is simple! You can call us directly, send us a WhatsApp message, fill in the ‘Get a Free Quote’ form on our website, or use our contact page. We&ll confirm your appointment and send a technician at your preferred time.
A standard deep cleaning for a typical split AC unit takes approximately 45 minutes to 1.5 hours. More complex jobs like multi-unit servicing or repair may take longer. Our technician will give you a time estimate before starting.
For your safety and satisfaction, we suggest someone be present during the service so you can see the work done firsthand and ask questions. If that’s not possible, just let us know in advance and we’ll coordinate accordingly.
SERVICES INFO
We service all types of AC units including split ACs, window ACs, cassette ACs, floor-standing ACs, and central air conditioning systems. We work with all major brands such as General, Gree, Midea, LG, Samsung, Daikin, Carrier, and more.
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Yes! AceXpert Pro offers flexible Annual Maintenance Contracts (AMC) for both residential and commercial customers. Our AMC plans are designed to keep your air conditioners running at peak efficiency throughout the year — saving you money on repairs and electricity bills in the long run.
At AceXpert Pro, we are committed to both your family’s health and the environment. All cleaning agents and solutions we use are biodegradable, non-toxic, and safe for humans, children, and pets.
03.
Emergency Questions
Yes! AceXpert Pro offers round-the-clock emergency AC repair services. If your AC breaks down at any hour — day or night, weekday or holiday — call our emergency line and we’ll dispatch a technician to your location as fast as possible.
For emergency calls within Dhaka city, we typically aim to have a technician at your location within 1–3 hours depending on your area and the time of day. Our team prioritizes emergency calls to ensure minimal discomfort for you.
Call AceXpert Pro: Do not ignore a leaking AC. What starts as a small drip can lead to water damage on walls, ceilings, and furniture — and can even cause electrical hazards. Our technicians will diagnose the exact cause and fix it properly the same day.
📞 Call us anytime — we offer 24/7 emergency AC repair service across Dhaka.
Quick ServiceQUICK AC REPAIR — EMERGENCY SERVICE 24/7 On Emergency Call - 24/7
Still have questions? Our friendly team is just a call away. Reach out anytime and well be happy to assist you.
- +8801766-357953